Maybe the extra notes will be of some help to Eero. I have also changed DNS servers at home a few times. You had suggested I override the DNS servers and this didn't make a difference. Not being an IT guy I only partially understand even your clearer version. I'll go back to Brandon (Eero) who has been reading the notes on this site periodically. What I do see is a lot of Google hits for a search for "eero dns lookup failure" and to my mind that isn't a good sign.Īt this stage I can't help much with Wireshark because it will take time to set up and isolate the OS3's traffic but the log you sent points pretty conclusively towards there being no configured DNS server that can resolve pretty much anything at all. I'm really trying to help here, but I have little to work with. If Eero are claiming that they can see nothing wrong then I have to say that I don't see how their technical support can call itself that.
Whereas your setup never resolves any of these hostnames.
Even if you're willing to pay for it.What I see in your log output is that every attempt to lookup an IP address fails with:įrom your previous post where you used your laptop to look up and it gave you a totally different IP address from what I see using Google's DNS servers, I have to say that I think something is wrong with the DNS setup on your Eero system, even when you set a different DNS it seems that something within your network is intercepting port 53 and then returns IP addresses that make no sense.įor instance, when I look up I see this:Ĭ.Ē1578 INĚđ76.10.105.246 Google does not allow a seventh family member to be included, period. (This assumes you have six or fewer people in your family.
Family Link allows you to pause each entire Android or ChromeOS device, not just Internet access, and it includes both forced safe search and granular Web filtering, all at no cost. If you're heavily invested in the Android/ChromeOS ecosystem, it may make more sense to use Google Family Link for your Internet-pausing-and-scrubbing needs instead.
Hiding this setting behind a paywall feels like a cheap, obnoxious cash grab-the actual work is being done by Google for free, but Eero is charging you to access it. The option to force Google and YouTube into Safe mode is present but grayed out without a $30 Eero Secure subscription. You'll have similar problems with everything from Flickr to Imgur to Twitter and Facebook. This means that and will both be filtered-or not filtered-just the same. We did not specifically test the family filtering this time around, but you should know it will necessarily have some severe limitations-since the filtering happens at the router level, not the device level, it doesn't know what happens inside an HTTPS stream. If you want the family filtering, you'll need to pony up $30/year. This allows you to filter your teenage kid's phone and tablet through one profile and your middle-school kid's tablet and Chromebook through another, with separate levels of filtering for each. Eero offers family filtering on individual profiles, as well.